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Frequently Asked Questions and Contact

On this page, you will find answers to the most frequently asked questions.

Check our FAQ !

To create a user account, click on the "Sign Up" or "Create Account" link at the top of the homepage. Fill out the form with your personal information and choose a secure password.
If you have forgotten your password, click on "Forgot Password" on the login page. Follow the instructions to reset your password via the recovery email sent to your registered address.
To update your personal information, log in to your account and go to the "My Profile" or "Account Settings" section. You can update your name, address, phone number, etc.
Yes, we take the security of your account very seriously. Your password is encrypted and stored securely. Additionally, we use advanced security measures to protect your data.
Yes, you can save multiple delivery addresses in your user account. This allows you to easily choose a different address during the checkout process.
To view your order history, log in to your account and go to the "My Orders" or "Order History" section. You will find a list of all your past orders with relevant details.
Yes, you can track the status of your orders from your user account. Go to the "My Orders" section and click on the order you want to track to get the tracking information.
To unsubscribe from the newsletter or email notifications, open one of our emails and look for the unsubscribe link. Click on it to stop receiving these communications.
We do not have a policy for deleting inactive accounts. Your account will remain active unless you delete it yourself or request our support team to do so.
To contact our customer service, log in to your account and go to the "Contact Us" or "Support" section. You can send a message or fill out a support request form.

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